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Returns Policy:
At Trade Workwear & Safety we understand that purchasing product online can be difficult as you’re unable to touch, feel or try on items you wish to purchase. Therefore we offer a flexible returns policy where if you’re not happy with any product you have purchased you can exchange or return the product for a refund within 14 days of invoice provided it meets our return criteria.

Contact is made with Trade Workwear & Safety prior to return of goods letting us know what you’re returning and why. Fill out the above Returns Form.
- All goods being returned are in original packaging and resalable condition. IMPORTANT: This includes packaging goods for return, for example please do not put sticky tape or labels directly onto boot boxes
- A copy of the Tax Invoice/Packing Slip is sent with returned goods & the below Returns Form has been completed.

Please note that:

- Trade Workwear & Safety takes no responsibility for returned products damaged or lost in transit.
- Shipping costs will not be refunded for products returned for credit.
- Goods returned without the below form being sumitted will not be processed.
- Returns made outside of the 14 day timeframe are at the sole discretion of Trade Workwear & Safety and may incur a restocking fee of up to 25% if approved.
- Custom made, special order, clearance & end of line items are not eligible for exchange or refund.


Return of Goods

Enter your company name, or your personal name if your don't have a business account with us
Enter your name & contact details
Enter the Trade Workwear invoice number or packing slip number your goods were supplied on
State what items are being returned
Why are the goods being returned?
What would you like us to do when we receive the goods back?
If you are returning faulty goods, please attach a photo of the fault here if possible.